Freshservice

Freshservice

Freshservice is a cloud-based IT Help Desk and service management solution that enables organizations to simplify their IT operations.

Works great with

Browse the most popular app pairings to find the perfect match to suit your business needs.
Saba
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Hubspot
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Salesforce
QuickBooks
BambooHR

Start automating

Jump right into the action and begin optimizing your business with ready-to-use workflows.

Trigger- Create agent in Freshdesk or user in Salesforce for a new hire in Workday and assign activity as per the Job role in Sumtotal

1. When a Candidate is hired in Workday.
2. Sapper automation is triggered, resulting in the creation of Provision Ticket in Freshservice as per the Job role.
3. Sapper creates an agent in Freshdesk or a user in salesforce based on the job.
4. In Sumtotal, creates a user and assigns activities based on the job role.

Onboarding employee in Workday

1. When a Candidate is hired in Workday.
2. Sapper Automation is triggered, resulting in the creation of Provision Tickets in Freshservice and Freshdesk.
3.In Sumtotal, creates a user and assigns activities based on the job role.

Available Actions

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