ServiceNow

ServiceNow

Ensure your customers get what they need when they need it and amplify the way you approach customer success with the help of smart automation.

Works great with

Browse the most popular app pairings to find the perfect match to suit your business needs.
Saba
Jira
Workday
Salesforce
Snowflake
Hubspot
Slack
Greenhouse
QuickBooks
BambooHR

Start automating

Jump right into the action and begin optimizing your business with ready-to-use workflows.

Create a Salesforce Case whenever a ServiceNow Ticket is created

1. When a ServiceNow ticket is created.
2. Sapper Automation is triggered, resulting in the creation of a Salesforce case.

Onboarding: For all Employees in SageHR, provision Jira and ServiceNow Accounts. Also, schedule a Zoom Meeting, and notify via Gmail

1. Sapper retrieves all the employees from Sage HR.
2. For each employee in Sage HR, Sapper creates new user account in Jira and ServiceNow and sends emails through Gmail.
3. Sapper assists in the scheduling a Zoom meeting and sends meeting invitation emails via Gmail.

Provide ServiceNow access to new hires in Freshteam

1. Sapper retrieves all the new hires from Freshteam.
2. Sapper assists in providing ServiceNow access to all new hires from Freshteam.

When a candidate is hired In Greenhouse, accounts for the user are created in Jira, ServiceNow, Zendesk, and SumTotal.

1. When a Candidate is Hired in Greenhouse.
2. A Jira ticket for account provisioning will be created.
3. Based on the Jira ticket, Sapper creates a new user in Zendesk, ServiceNow, Jira, and SumTotal.
4. The Jira ticket will be updated and closed once account provisioning is complete.

Provision ServiceNow account for all QuickBooks Users

1. Sapper retrieves all the employees from QuickBooks.
2. For each employee in QuickBooks, create new account in ServiceNow.

Create a new Ticket In HubSpot whenever an Incident is created In ServiceNow

1. When a new incident is created in ServiceNow.
2. Sapper creates a New ticket in HubSpot.

Create ServiceNow Company from Salesforce Accounts

1. Sapper helps to retrieve all the accounts present in Salesforce.
2. Sapper creates new companies in ServiceNow from the company name.

Create ServiceNow Contracts from Salesforce Contracts

1. Sapper helps to retrieve all the contracts present in Salesforce.
2. As all the contracts have a unique id in Salesforce.
3. Using this unique id from Salesforce Sapper creates new contracts in ServiceNow.

Create ServiceNow Incidents from Salesforce Cases

1. Sapper helps retrieves all the cases present in Salesforce.
2. As all the cases have a unique id in Salesforce.
3. Using this unique id from Salesforce Sapper creates a new incident in ServiceNow.

Create Jira Users from ServiceNow Users

1. Sapper helps to retrieve all the user details from ServiceNow.
2. Using user details from ServiceNow Sapper creates a new user in Jira.

Trigger: Create ServiceNow companies from Salesforce accounts

1. Sapper retrieves all the accounts present in Salesforce.
2. As all the accounts have a unique ID in Salesforce.
3. Using this unique ID of Salesforce accounts Sapper creates new companies in ServiceNow.

Create Jira Issues from ServiceNow Incidents

1. Sapper retrieves all the incidents from ServiceNow.
2. Using incident details from ServiceNow Sapper creates new issues in Jira.

Trigger: Create ServiceNow users from Greenhouse users to Provision new hires

1. Sapper helps to retrieve all the users from Greenhouse to provision new hires.
2. Using the user’s details from Greenhouse regarding the provision to new hires Sapper creates a new user in ServiceNow.

Create ServiceNow users from Greenhouse users

1. Sapper retrieves all the users from Greenhouse.
2. Using the user details of the Greenhouse users Sapper creates a new user in ServiceNow.

Available Actions

View all the guided tasks available for this app and start planning for seamless automation.
ServiceNow

Create contract

ServiceNow

Create company

ServiceNow

Update incident

ServiceNow

Create incident

ServiceNow

Get incidents

ServiceNow

Create user

ServiceNow

Update user

ServiceNow

Get users

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