Zendesk

Zendesk provides software-as-a-service products related to customer support, sales, and other customer communications.

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When a candidate is hired In Greenhouse, accounts for the user are created in Jira, ServiceNow, Zendesk, and SumTotal.

1. When a Candidate is Hired in Greenhouse.
2. A Jira ticket for account provisioning will be created.
3. Based on the Jira ticket, Sapper creates a new user in Zendesk, ServiceNow, Jira, and SumTotal.
4. The Jira ticket will be updated and closed once account provisioning is complete.

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Create a Ticket in Zendesk whenever an Issue is created in Jira

1. Whenever a new issue is created in Jira.
2. Sapper creates a new ticket in Zendesk.

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Available Actions

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Zendesk

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When a candidate is hired In Greenhouse, accounts for the user are created in Jira, ServiceNow, Zendesk, and SumTotal.

Create a Ticket in Zendesk whenever an Issue is created in Jira

Available Actions

Create ticket

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